Strategic Communications
Always on Standby
Strategic Communications Contracting
Our standard package provides year-round crisis readiness by ensuring our agency can activate when and wherever needed.
This package includes:
- flexible packages to set a yearly bank of hours of professional consulting services
- Five hours of onboarding, introductions, and planning sessions
- Crisis Communications Bootcamp for up to 30 staff members
- Reputation management and public perception strategy
- Development and distribution of press releases
- Real-time social media monitoring and crisis posting
- Press conference coordination and execution
- Acting spokesperson services
- Media relations management and journalist inquiries
- Presentation creation and delivery
- Leadership and executive counseling sessions
Custom Retainer Contract
Our crisis communications firm offers flexible, custom retainer contracts tailored to meet the unique needs and budgets of governmental agencies. Each contract is designed to provide core crisis communication support, with the option to add specialized services, training programs, and enhanced response commitments as needed. Pricing is adaptable to ensure alignment with agency resources and priorities, making it easy to scale support as situations evolve.
Incident Support
In the event of a disaster or prolonged emergency, you can activate our Emergency Crisis Communications Contract for expanded, on-site support. This service can be retained as a standalone contract or as an addition to our standard retainer.
- Flat rate for up to 12 hours of daily service, 7 days a week
- Activation available independently or jointly with nearby counties to share cost
- Work performed during emergency activation does not reduce your annual hour bank
- Travel and additional staffing billed separately per contract terms.
Additional Staff Add-On
Need additional emergency management personnel? We’ll facilitate staffing based on the incident’s scope.
- Senior Staff: Federally or State credentialed and/or 10+ years’ experience
- Junior Staff: 5+ years’ experience, specialist Public Information Officer training
Audit Services
Our crisis communications audit services are designed to help governmental agencies proactively identify and address potential risks before a crisis occurs. These comprehensive assessments evaluate the agency’s current communication infrastructure, uncover gaps in preparedness, and offer actionable recommendations to enhance response capabilities. Whether your agency is building a strategy from the ground up or your existing communications team needs expert support to refine its crisis plan, our audits provide clear, customized insights. We also assess the public visibility of personal information that may place leaders and their families at risk, helping you take steps to safeguard privacy and reputation.
Our audit services include:
- Evaluation of current crisis communications protocols and capabilities
- Identification of gaps and vulnerabilities in preparedness
- Assessment of publicly available information that may pose personal security risks
- Recommendations tailored to agency-specific communication needs and challenges
- Support in developing or refining a comprehensive crisis communications strategy
- Collaboration with internal teams to ensure alignment and readiness
